NuvoLife.ca

SHIPPING POLICY

Shipping Options

All orders placed by 3pm on any given business day have a standard processing and shipping delay of 3 to 7 business days, unless otherwise specified by email. Please note that contact lenses are subject to their own shipping delays since they are shipped separately from all other products.

Shipping Rates

All individual orders are subject to a flat shipping fee of $10 (excludes certain orders of contact lenses, see below).

Contact Lenses Shipping and Extended Range Shipping


Order processing for contact lenses is slightly different than regular stock items since they include a prescription. The shipping delay for non-custom contact lenses is 5 to 7 business days. All custom lenses (such as “extended range” or “XR”) are subject to a shipping delay of up to 3 weeks.

Free Shipping

Free shipping is available for orders of:

  • 1 year supply of daily contact lenses (for both eyes)
  • 1 year supply of monthly or bi-weekly contact lenses (for both eyes)
  • 6 mos supply of daily contact lenses (for both eyes)
  • For a limited time, Free Shipping is extended to all orders of contact lenses.

Liability

NuvoLife.ca is not liable for any damages incurred during the shipping process. If you receive products that have been damaged, please contact us immediately at info@nuvolife.ca for the next steps.

Restrictions

We are currently only shipping to Canadian addresses. P.O. boxes are accepted.