Frequent questions and answers.
We are so thrilled to finally be able to offer online shopping to our customers.
You do not need to be a Nuvo Patient to purchase products from nuvolife.ca, excluding prescription contact lenses.
Online contact lens purchases in Ontario require a prescription confirmation from a licensed Optometrist. If you are not a patient of Nuvo, please follow instructions on product pages.
All orders placed by 3pm on any given business day have a standard processing and shipping delay of 3 to 7 business days, unless otherwise specified by email. Please note that contact lenses are subject to their own shipping delays since they are shipped separately from all other products.
For our full shipping policy, click here.
Currently we accept Visa, Mastercard and Visa Debit transactions (powered by Paypal), and Paypal transactions.
You do not need to have a Paypal account to pay by credit card.